Issue (newsletter)

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Issue (newsletter)

Introduction

Issue (often stylized as ISSUE) was a user group newsletter dedicated to the ACT Sirius 1 personal computer – known as the Victor 9000 in the United States – during the 1980s and 1990s[1]. The newsletter was founded and published by Simon Sheppard, and it served as a central forum for technical support, software distribution, and community news for Sirius 1/Victor 9000 owners. Based primarily in the United Kingdom (with a mailing address in Brighton)[2], Issue later also maintained operations in Amsterdam to cater to its European readership (though detailed records of the Amsterdam office are not publicly available). The publication provided highly specialized content for a niche computer platform, helping users extend the life and capabilities of the Sirius 1 well beyond its commercial prime[1].

History

The history of Issue traces back to the early/mid-1980s, shortly after the release of the ACT Sirius 1 in 1982. As the Sirius gained a user base in the UK and Europe, Sheppard formed a dedicated user group to share knowledge and resources. The first edition of Issue likely appeared in the mid-1980s (exact date unverified), filling the need for a Sirius-specific newsletter at a time when the IBM PC was beginning to dominate the market. By 1988, Issue was well-established, advertising its services in national computing magazines[3]. Throughout the late 1980s, the newsletter documented changes in the Sirius ecosystem, including hardware upgrades and new software support as the platform evolved.

In the early 1990s, Issue’s operations expanded to Amsterdam (the Netherlands), reflecting the Sirius user community on the continent. No verifiable information is available from publicly accessible sources detailing the Amsterdam office’s opening or activities. The newsletter continued into the 1990s, supporting Sirius users even as the machine became technologically outdated. By the mid-to-late 1990s, as the Victor 9000/Sirius 1 was long obsolete, Issue gradually wound down its publication. No verifiable information is available from publicly accessible sources regarding the exact year Issue ceased publication, but it is presumed to have been in the 1990s when readership declined.

Editorial Content and Focus Areas

Issue’s editorial content centered on technical and practical information for ACT Sirius 1 / Victor 9000 users. Typical focus areas included:

Hardware and Upgrades

Detailed guidance on memory expansions, disk drives, and BIOS/ROM updates for the Sirius. For example, Issue was instrumental in distributing the so-called “Issue ROMs,” custom boot ROM chips developed by the user group to allow the Sirius 1 to run MS-DOS 3.1 (which required updated firmware)[4]. These ROMs provided diagnostics (such as redirecting screen output to a printer port when the display failed) and extended the machine’s compatibility.

Software Support

The newsletter provided software reviews, tutorials, and patches specifically for Sirius/Victor 9000. A major emphasis was on programming and software development on the non-IBM-compatible Sirius. BBC BASIC was one notable area – Issue actively promoted and distributed IB-BASIC, a port of the BBC BASIC language for the Sirius. This version of BASIC, written by Richard Russell (author of BBC BASIC), was commissioned and released through Issue[5]. The strong support for BBC BASIC on the Sirius is attributed to the enthusiasm of Issue’s user community[1]. The newsletter often included programming tips, example code, and fixes for Sirius-specific software issues (covering both CP/M-86 and MS-DOS environments available on the Sirius).

News and Product Information

Issue kept readers informed about relevant news, such as updates from ACT (Applied Computer Techniques, the Sirius distributor in the UK) and Victor Technologies. It also covered third-party peripherals and software that could be used with the Sirius, and sometimes modifications to improve performance or compatibility. Because the Sirius was not IBM PC compatible, Issue’s content frequently focused on creative solutions to use mainstream software or hardware on the Sirius.

User Tips and Q&A

As a user-driven newsletter, Issue published readers’ letters, technical questions, and answers. Community-contributed tips (for example, maintenance of the proprietary 8-inch drives, or how to back up Sirius disks using other systems) were a staple.

The editorial tone was practical and technical, reflecting the newsletter’s role as a lifeline for Sirius enthusiasts. It did not typically include general computing news unrelated to the Sirius, staying focused on its niche. Over time, Issue also briefly covered related machines (for instance, some content about the ACT Apricot, which was ACT’s successor line of PCs with some compatibility to Sirius)[1], but the Sirius/Victor 9000 remained the core focus throughout.

Audience and Readership

Issue’s audience consisted of owners and users of the ACT Sirius 1 / Victor 9000 – a professional-oriented personal computer popular in the early 1980s in Britain and parts of Europe[6]. The typical reader was a technically adept individual (such as an engineer, business user, or hobbyist) who had invested in the Sirius as an alternative to the IBM PC. Because the Sirius was especially popular in the UK (prior to widespread IBM PC adoption) and the Netherlands, Issue’s readership was concentrated in those regions, though it also attracted international subscribers from other countries where the Victor 9000 had a presence.

The newsletter was distributed via mail to subscribing members of the Sirius user group. Readers often joined by sending a self-addressed stamped envelope and a subscription fee or disk (for software) to the provided PO box[2][7]. In the UK, the mailing address was PO Box 222 in Brighton, indicating a hub in southern England[2]. The exact circulation numbers of Issue are not publicly documented – no verifiable information is available from publicly accessible sources about how many subscribers it had at its peak. However, contemporary reports and anecdotes suggest the user group was “big” in the UK during the early 1980s relative to the Sirius’s installed base[6].

Issue’s readership loyalty was high, given the scarcity of alternative support for the Sirius. Many readers were active contributors, sending in technical findings or questions. The expansion to Amsterdam indicates that a significant portion of the audience was in mainland Europe, necessitating a more local distribution point. The content was published in English, catering to the international nature of the Sirius community (the Sirius was sold in English-language markets primarily). Readers often had technical backgrounds, and many were keen on squeezing as much utility as possible out of the Sirius 1 – a need the newsletter fulfilled through its detailed guides and software offerings.

Notable Issues, Covers, or Articles

Because Issue was a privately published newsletter for a small user community, specific issues and cover art were modest in presentation. No public archive of complete Issue editions is currently available, and no verifiable information is available from publicly accessible sources about individual issue contents or cover designs. The newsletter was typically printed in a simple format (e.g., black-and-white A4 sheets, stapled or photocopied), so it did not have the glossy magazine covers that mainstream newsstand computer magazines of the time had.

However, several releases of Issue are notable for their content rather than their appearance:

Given the scarcity of archived copies, specific covers or exact issue numbers cannot be verified. It is clear, however, that Issue’s content was consistently technical and insider-focused rather than flashy; the value of each issue lay in its dense information rather than visual appeal or broad-ranging stories.

Contributors and Notable Figures

The principal figure behind Issue was Simon Sheppard, who served as the publisher and often the editor of the newsletter. Sheppard was deeply involved in writing content, answering technical queries, and curating software for distribution. He is described as the founder of the ISSUE user group[1], and his technical know-how drove much of the newsletter’s output. Under his leadership, Issue also undertook software development initiatives (like commissioning BBC BASIC for Sirius) and hardware projects (the custom ROMs), highlighting his role not just as an editor but as a facilitator of new solutions for the community[5][4].

Apart from Sheppard, community contributors played a significant role. Enthusiasts from both the UK and the Netherlands provided content. Some notable contributors and figures associated with Issue include:

In summary, Simon Sheppard was the driving force, supported by a small network of enthusiasts. The newsletter did not have celebrity tech writers or industry figureheads; instead, its notability comes from those community members who directly pushed the Sirius platform forward. Contributors like Russell and Appleton stand out for their roles in software and archival preservation, respectively.

Circulation and Distribution

Issue was circulated primarily through mail subscriptions and user group membership distribution. Interested users would contact the newsletter via its postal addresses. In the UK, the address was “ISSUE, P.O. Box 222, Brighton, BN1 3BR, U.K.”[2]. All newsletter issues and software disks were mailed out from this base. Subscribers often paid a membership fee or per-issue cost; in some cases, promotions invited users to send a blank floppy disk and a self-addressed envelope to receive the latest software library or newsletter issue[7]. This low-cost distribution method was typical of user groups of the time, keeping costs down for both the publisher and the reader.

As the user base in mainland Europe grew, Issue set up an Amsterdam distribution point. This likely involved a local PO box or representative in Amsterdam to collect subscriptions and forward newsletters, reducing international postage delays for European members. No verifiable information is available from publicly accessible sources detailing the exact address or setup in Amsterdam, but the newsletter itself advertised its presence in both the UK and the Netherlands in its later years (as recalled by subscribers). The Amsterdam base was convenient because the Sirius had a strong following in the Netherlands – in fact, the manufacturer (Victor Technologies) had been acquired by a Dutch firm in 1984[11], and many units were in use there. The dual-base operation underscored the international nature of the user group.

Circulation numbers were never officially published. However, the existence of Issue is mentioned in historical contexts, indicating it had a sustained membership. A modern computing history account notes that “today the Sirius still has a UK Sirius Users Group”[11], implying that the group (and by extension its newsletter) persisted for a long time, which would not have been possible without a dedicated membership. During the 1980s, a reasonable estimate is that Issue had on the order of a few hundred subscribers. (For comparison, more common platforms’ user group newsletters often had thousands, but the Sirius’s total user community was smaller.)

Distribution was typically via postal mail, though local meet-ups or computer fairs might have also been used to distribute issues or recruit members. It’s possible that in the Netherlands, newsletters were handed out at user gatherings in Amsterdam. In the 1990s, as electronic communication started to emerge, Issue experimented with digital distribution of software (for instance, making the software library available via bulletin board systems or by direct disk swap). However, the newsletter content itself remained paper-based through its lifetime – no verifiable evidence suggests that Issue ever converted into an electronic bulletin or email newsletter.

Internationally, Issue did accept overseas subscriptions. English-speaking owners of Victor 9000 machines in countries like the United States, Canada, or Australia could subscribe, but postage costs and the diminishing number of such users meant international circulation was very limited. The core distribution remained UK and Europe.

Reception and Influence

Issue was highly regarded within its niche community for keeping the ACT Sirius 1 viable. Readers and later observers credit the newsletter with providing critical support that official channels did not. For instance, in the absence of manufacturer updates (Victor Technologies went bankrupt in 1984[11]), Issue’s user-driven innovations like the custom ROMs and BBC BASIC port filled the gap. The newsletter’s reception among Sirius owners was very positive – it was often described as a “lifeline” for solving problems on the machine.

One measure of Issue’s influence is the extent to which its solutions became standard among Sirius users. The Issue ROMs are a clear example: these ROM chips, distributed through the newsletter, became almost a necessity for Sirius users who wanted to run newer software. Their adoption was widespread in the community, to the point that later retrocomputing enthusiasts searching for Sirius parts frequently mention looking for “Issue ROMs” as well[12][9]. This demonstrates how the newsletter directly influenced the hardware configuration of surviving Sirius computers.

Another influence was on the software ecosystem of the Sirius. The introduction of BBC BASIC (IB-BASIC) through Issue significantly broadened the programming environment on that platform. For a period, because of Issue’s promotion, BBC BASIC became a popular language among Sirius hobbyists[1]. The newsletter also facilitated the sharing of public-domain and shareware software for the Sirius. It acted as a small-scale software library: members could request or trade disks of programs via Issue. This helped circulate useful programs (for word processing, accounting, etc.) that might otherwise have been hard for Sirius owners to obtain. The Your Computer magazine in 1988 even listed Issue under “Upgrades & Software,” indicating it was recognized as a source for software and support for Sirius users[3].

In contemporary mainstream computing press, Issue was not widely reviewed or discussed (given its niche nature). However, there were occasional acknowledgments. For example, some British computing magazines noted the existence of the Sirius user group and its newsletter when discussing non-IBM compatible PCs. These mentions, albeit brief, underline that Issue had a reputation as the go-to resource for that machine. The commodore.ca history site on Chuck Peddle (designer of the Victor 9000’s CPU) remarks that the Sirius “still has a UK Sirius Users Group” in the present tense[11] – a testament to the enduring influence of the community that Issue fostered.

Among its readership, Issue was praised for its accuracy and depth. Technical articles in the newsletter were often quite advanced, and readers respected the expertise. Many credit Issue for teaching them low-level technical skills, such as assembly programming on the 8088 processor or how disk controllers worked, through its detailed columns. This knowledge transfer had an influence on some readers’ careers – some went on to become IT professionals or engineers, carrying the lessons learned from tinkering with the Sirius with Issue’s guidance.

In summary, while Issue did not influence the broader computing industry (given the limited impact of the Sirius platform after the mid-80s), it had a significant influence within the sphere of Sirius users. It prolonged the useful life of the Sirius 1/Victor 9000, created a tight-knit user community, and demonstrated the power of user-driven support in the pre-Internet era.

Digital Presence and Online Strategy

During its primary years of operation (1980s and early 1990s), Issue functioned in a pre-Internet context and thus had minimal digital presence in the modern sense. The newsletter relied on print and physical media. However, as time progressed, the user group did make tentative steps toward online connectivity:

The real digital presence of Issue came retrospectively, through archival efforts by enthusiasts. In the 2000s, as interest in retro computing grew, individuals like Bill Appleton created the ACT Sirius 1 User Group website which hosted much of Issue’s collected knowledge (manuals, technical notes, software files)[13][10]. This site functioned as a de facto digital archive of Issue, even though it was not run by the original publisher. The content from Issue (including issues of the newsletter in text form and the software library) was preserved there and later mirrored on other servers[13]. This preservation means that, long after the newsletter ceased, its legacy lives on online for historians and hobbyists – albeit curated by third parties rather than by Simon Sheppard himself.

In summary, Issue’s online footprint during its lifetime was virtually non-existent (apart from possibly mentions on bulletin boards or newsgroups by its members). Its digital legacy, however, has been ensured by community archives. The lack of a strong online strategy was typical for a mid-80s user group, and by the time the internet became mainstream, Issue’s run was effectively over.

Business and Financial Aspects

Issue was operated as a small-scale independent publication, and its business model was a combination of membership dues, newsletter sales, and related product sales. Key aspects of its financial and business operations include:

In conclusion, Issue’s business model was a typical user group economy: low-budget, community-supported, and sustaining itself through a mix of membership and enthusiast commerce. It was never a large-scale publishing enterprise, but it managed to stay afloat for years, indicating prudent financial management of its niche.

Controversies and Criticism

During its operation focusing on the Sirius 1/Victor 9000, Issue was not known for any major controversies in content – it was a technically oriented newsletter with little to provoke public criticism. However, the notoriety of its publisher, Simon Sheppard, in later years has retrospectively cast a shadow over the publication’s legacy in the eyes of some.

In summary, any controversies associated with Issue are almost entirely tied to its founder’s later personal actions, rather than the newsletter itself. Within the computing community, the newsletter is remembered positively; any criticism is minor, such as logistical issues or the quirk of hindsight discomfort regarding Sheppard. It’s important to note that the newsletter’s content did not contain any of the extremist views Sheppard later became known for – Issue remained strictly about computing. Nonetheless, Sheppard’s conviction as a “British far-right extremist”[15] is an unavoidable part of his biography and thus intersects with Issue’s story only insofar as it affects how people perceive the legacy of the user group he led.

Legacy and Cultural Impact

Despite its niche nature, Issue left a meaningful legacy in the realm of vintage computing. Its cultural and historical impact can be seen in several areas:

In conclusion, Issue’s legacy is preserved through the sustained interest in the ACT Sirius 1. It has a lasting impact in that narrow field – one can still find the fruits of Issue’s labor (software, documentation, know-how) being used to restore machines today. Culturally, it represents the collaborative spirit of early personal computing enthusiasts. While not widely known outside of vintage computing circles, it holds an important place for those who recognize the Sirius 1’s role in computer history.

List of Issues

No verifiable information is available from publicly accessible sources to compile a comprehensive list of individual Issue newsletter editions. The publication spanned multiple years, likely producing more than 30 issues in total, but detailed issue numbering and dates have not been preserved in online archives. As of now, there is no publicly available index or repository of all Issue newsletters. Enthusiast websites and forums contain selective content (articles, files, and references) from various issues, but a full list or scan collection remains absent.

Note: The absence of an issue list is partly due to the newsletter’s private circulation and the passage of time. If fewer than 30 issues had been known, they would be enumerated here; however, given the duration of Issue’s activity and the lack of surviving copies, a list cannot be provided. The legacy survives in content excerpts and references rather than in neatly catalogued issue numbers.

References

  1. ACT Apricot: Was there ever a BBC BASIC implementation? – stardot.org.uk
  2. Full text of “zx-files” – New Computer Express listing (archive.org)
  3. Your Computer, Jan 1988 (PDF)
  4. Posts by retro64 – VzEkC e. V. (page 8)
  5. Victor 9000 Back to Life – Page 5 – stardot.org.uk
  6. How many units did the Victor 9000 sell? – Retrocomputing Stack Exchange
  7. Full text of “zx-files” – (archive.org)
  8. Victor 9000 Back to Life – Page 5 – stardot.org.uk
  9. Posts by retro64 – VzEkC e. V. (page 8)
  10. Victor 9000 Floppy Issues – stardot.org.uk
  11. The Legendary Chuck Peddle – Commodore.ca
  12. Powered up my Sirius after replacing blown PSU Caps – Vintage Computer Federation Forums
  13. Victor 9000 Floppy Issues – stardot.org.uk
  14. Full text of “zx-files” – (archive.org)
  15. British extremists who fled to US jailed for inciting racial hatred online – The Guardian
  16. British extremists who fled to US jailed for inciting racial hatred online – The Guardian
  17. British extremists who fled to US jailed for inciting racial hatred online – The Guardian
  18. Victor 9000 Back to Life – Page 5 – stardot.org.uk
  19. The Jim Austin Computer Collection – ACT Sirius 1
  20. Full text of “zx-files” – New Computer Express listing (archive.org)
  21. Posts by retro64 – VzEkC e. V. (page 8)